To start, connect both your caretree and faqbot accounts to viaSocket. Once connected, you can set up a workflow where an event in caretree triggers actions in faqbot (or vice versa).

Absolutely. You can customize how caretree data is recorded in faqbot. This includes choosing which data fields go into which fields of faqbot, setting up custom formats, and filtering out unwanted information.

The data sync between caretree and faqbot typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.