To start, connect both your caretree and luma accounts to viaSocket. Once connected, you can set up a workflow where an event in caretree triggers actions in luma (or vice versa).

Absolutely. You can customize how caretree data is recorded in luma. This includes choosing which data fields go into which fields of luma, setting up custom formats, and filtering out unwanted information.

The data sync between caretree and luma typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.