To start, connect both your certopus and tny accounts to viaSocket. Once connected, you can set up a workflow where an event in certopus triggers actions in tny (or vice versa).

Absolutely. You can customize how certopus data is recorded in tny. This includes choosing which data fields go into which fields of tny, setting up custom formats, and filtering out unwanted information.

The data sync between certopus and tny typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.