Connect channels and npstoday to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between channels and npstoday?

To start, connect both your channels and npstoday accounts to viaSocket. Once connected, you can set up a workflow where an event in channels triggers actions in npstoday (or vice versa).

Can we customize how data from channels is recorded in npstoday?

Absolutely. You can customize how channels data is recorded in npstoday. This includes choosing which data fields go into which fields of npstoday, setting up custom formats, and filtering out unwanted information.

How often does the data sync between channels and npstoday?

The data sync between channels and npstoday typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from channels to npstoday?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between channels and npstoday?

Yes, you can set conditional logic to control the flow of data between channels and npstoday. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

channels

About channels

Channels is a data-driven phone system that lets you make and take calls directly in the browser.

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npstoday

About npstoday

Turn on your customer experience radar and keep it turned on. Make your loyalty program simple and effective with NPS. Get real-time customer feedback for improved customer interaction and customer experience transformation.

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