To start, connect both your chatarchitect and leadweb accounts to viaSocket. Once connected, you can set up a workflow where an event in chatarchitect triggers actions in leadweb (or vice versa).

Absolutely. You can customize how chatarchitect data is recorded in leadweb. This includes choosing which data fields go into which fields of leadweb, setting up custom formats, and filtering out unwanted information.

The data sync between chatarchitect and leadweb typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.