To start, connect both your chatarchitect and sendmode accounts to viaSocket. Once connected, you can set up a workflow where an event in chatarchitect triggers actions in sendmode (or vice versa).

Absolutely. You can customize how chatarchitect data is recorded in sendmode. This includes choosing which data fields go into which fields of sendmode, setting up custom formats, and filtering out unwanted information.

The data sync between chatarchitect and sendmode typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.