Chatfuel

Chatfuel

Groove

Groove

Create integrations between Chatfuel and Groove

Actions and Triggers

When this happensTriggers

Chatfuel

Ticket Closed

Triggers when a ticket is closed

Chatfuel

Ticket Tagged

Triggers when a ticket is tagged

Chatfuel

Ticket Priority Changed

Triggers when a ticket's priority is change

Chatfuel

Ticket Started

Triggers when a new ticket is created.

Chatfuel

Ticket Opened

Triggers when a ticket is opened.

Chatfuel

Ticket Moved

Triggers when a ticket is moved to a different mailbox.

Do thisActions

Chatfuel

List all Bots

Retrieve a list of all bots associated with your Chatfuel account.

Chatfuel

Create Bot

Creates an empty bot

Chatfuel

Create New

Starts a new ticket for your customer

Chatfuel

Change Ticket State

Changes the state of a ticket, e.g. from "opened" to "closed".

Chatfuel

Reopen Ticket

Changes the state of a ticket to "opened".

Chatfuel

Close Ticket

Changes the state of a ticket to "closed

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Frequently asked questions

  • Is there a limit to the number of apps I can integrate through viaSocket?
  • No, viaSocket does not impose a limit on the number of apps you can integrate. You can connect as many apps as needed to create comprehensive workflows and streamline your business processes.
  • Can I automate complex multi-step workflows across thousands of apps with viaSocket?
  • Absolutely! viaSocket supports the creation of complex workflows with multiple steps, conditional logic, and branching pathways across thousands of integrated apps. Whether you need to automate approval processes, trigger actions based on specific criteria, or organize a series of events, viaSocket offers the flexibility and functionality to meet your automation needs, no matter how complex.
  • Can I monitor the performance of integrations and troubleshoot issues?
  • Yes, viaSocket provides monitoring tools and dashboards that allow users to track the performance of integrations in real-time. You can view metrics such as data transfer rates, error logs, and integration status to identify and troubleshoot any issues that may arise.
  • How does viaSocket ensure the security of data exchanged between integrated apps?
  • Security is a top priority for viaSocket. All data transferred between various apps through viasocket is encrypted using industry-standard protocols to ensure confidentiality and integrity. viaSocket also employs robust authentication mechanisms to prevent unauthorized access and protect sensitive information.
Chatfuel

About Chatfuel

Chatfuel is a leading platform for building chatbots on Facebook Messenger and Instagram. It allows businesses to automate customer interactions, provide instant support, and engage users with personalized messaging.

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Groove

About Groove

Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.

Learn More