IntegrationsChatlayerSangam CRM
Chatlayer + Sangam CRM

Connect Chatlayer and Sangam CRM to Build Intelligent Automations

Choose a Trigger

Chatlayer

When this happens...

Choose an Action

Sangam CRM

Automatically do this!

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Bot

New Bot

Triggered when a new bot is created.

New Lead Created

New Lead Created

Trigger when new lead is created

New Contact Created

New Contact Created

Trigger when new contact is created

New Opportunity Created

New Opportunity Created

Triggerv when new opportunity is created

New Ticket Created

New Ticket Created

Trigger when new tickey=t is created

New Account Created

New Account Created

Trigger when new account is created

Do thisActions

Action is the task that follows automatically within your Chatlayer integrations.

Send Message

Send Message

Sends a message to a user through Chatlayer.

Create Channel

Create Channel

Creates a Channel.

Delete Channel

Delete Channel

Delete an existing channel.

Extract NLP Result

Extract NLP Result

Extract results from the Chatlayer NLP models of your bots.

Create a new lead

Create a new lead

Create a new lead in Sangam CRM using selected custom fields and an optional next follow-up date.

Create an opportunity

Create an opportunity

Adds a new opportunity Sangam CRM.

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Step by step guides to integrate Chatlayer and Sangam CRM

Frequently Asked Questions

How do I start an integration between Chatlayer and Sangam CRM?

To start, connect both your Chatlayer and Sangam CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in Chatlayer triggers actions in Sangam CRM (or vice versa).

Can we customize how data from Chatlayer is recorded in Sangam CRM?

Absolutely. You can customize how Chatlayer data is recorded in Sangam CRM. This includes choosing which data fields go into which fields of Sangam CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Chatlayer and Sangam CRM?

The data sync between Chatlayer and Sangam CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Chatlayer to Sangam CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Chatlayer and Sangam CRM?

Yes, you can set conditional logic to control the flow of data between Chatlayer and Sangam CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Chatlayer

About Chatlayer

Chatlayer is a powerful AI-driven platform designed to create, manage, and optimize chatbots for various communication needs. It enables businesses to automate customer interactions, enhance user engagement, and improve customer support through intelligent conversational agents.

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Sangam CRM

About Sangam CRM

Sangam CRM is a comprehensive customer relationship management platform designed to streamline your business processes, enhance customer interactions, and drive sales growth. With features like contact management, sales automation, and analytics, Sangam CRM helps businesses of all sizes manage their customer data efficiently and improve their overall customer experience.

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