To start, connect both your chatlio and knowfirst accounts to viaSocket. Once connected, you can set up a workflow where an event in chatlio triggers actions in knowfirst (or vice versa).

Absolutely. You can customize how chatlio data is recorded in knowfirst. This includes choosing which data fields go into which fields of knowfirst, setting up custom formats, and filtering out unwanted information.

The data sync between chatlio and knowfirst typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.