To start, connect both your cim and ticketco accounts to viaSocket. Once connected, you can set up a workflow where an event in cim triggers actions in ticketco (or vice versa).

Absolutely. You can customize how cim data is recorded in ticketco. This includes choosing which data fields go into which fields of ticketco, setting up custom formats, and filtering out unwanted information.

The data sync between cim and ticketco typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.