To start, connect both your cinc and dispatch accounts to viaSocket. Once connected, you can set up a workflow where an event in cinc triggers actions in dispatch (or vice versa).

Absolutely. You can customize how cinc data is recorded in dispatch. This includes choosing which data fields go into which fields of dispatch, setting up custom formats, and filtering out unwanted information.

The data sync between cinc and dispatch typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.