To start, connect both your cinode and Service Fusion accounts to viaSocket. Once connected, you can set up a workflow where an event in cinode triggers actions in Service Fusion (or vice versa).

Absolutely. You can customize how cinode data is recorded in Service Fusion. This includes choosing which data fields go into which fields of Service Fusion, setting up custom formats, and filtering out unwanted information.

The data sync between cinode and Service Fusion typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.