Integrations ClickSend SMS Medallia Agent Connect
ClickSend SMS + Medallia Agent Connect

Connect ClickSend SMS and Medallia Agent Connect to Build Intelligent Automations

Choose a Trigger

ClickSend SMS

When this happens...

Choose an Action

Medallia Agent Connect

Automatically do this!

Enable Integrations or automations with these events of ClickSend SMS and Medallia Agent Connect

Enable Integrations or automations with these events of ClickSend SMS and Medallia Agent Connect

Triggers

New SMS Send

New SMS Send

Triggers when new sms is send by clicksend.

Request a new Trigger for ClickSend SMS

Actions

Send MMS Campaign

Send MMS Campaign

Send an MMS Campaign to up to 20,000 contacts.

Delete Contact

Delete Contact

Remove a contact from the selected list by exact name (case-insensitive). Returns whether a match was found and deletion details.

Send Fax

Send Fax

Sends a new fax.

Send SMS Campaign

Send SMS Campaign

Send an SMS campaign to up to 20,000 contacts at a time.

Create Contact

Create Contact

Creates a new contact in a list.

Send Letter

Send Letter

Sends an A4 PDF document via the post. The PDF is printed, folded, inserted into an envelope and posted to any address globally.

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Frequently Asked Questions

How do I start an integration between ClickSend SMS and Medallia Agent Connect?

To start, connect both your ClickSend SMS and Medallia Agent Connect accounts to viaSocket. Once connected, you can set up a workflow where an event in ClickSend SMS triggers actions in Medallia Agent Connect (or vice versa).

Can we customize how data from ClickSend SMS is recorded in Medallia Agent Connect?

Absolutely. You can customize how ClickSend SMS data is recorded in Medallia Agent Connect. This includes choosing which data fields go into which fields of Medallia Agent Connect, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ClickSend SMS and Medallia Agent Connect?

The data sync between ClickSend SMS and Medallia Agent Connect typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ClickSend SMS to Medallia Agent Connect?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ClickSend SMS and Medallia Agent Connect?

Yes, you can set conditional logic to control the flow of data between ClickSend SMS and Medallia Agent Connect. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ClickSend SMS

About ClickSend SMS

ClickSend is a cloud-based service that lets you send and receive SMS, Email, Voice, Fax and Letters worldwide.

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Medallia Agent Connect

About Medallia Agent Connect

Medallia Agent Connect is a software platform built to empower customer service agents, make them happier in their jobs, and help with their career development.

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