To start, connect both your cloudtalk and humanagement accounts to viaSocket. Once connected, you can set up a workflow where an event in cloudtalk triggers actions in humanagement (or vice versa).

Absolutely. You can customize how cloudtalk data is recorded in humanagement. This includes choosing which data fields go into which fields of humanagement, setting up custom formats, and filtering out unwanted information.

The data sync between cloudtalk and humanagement typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.