To start, connect both your commpeak and hero accounts to viaSocket. Once connected, you can set up a workflow where an event in commpeak triggers actions in hero (or vice versa).

Absolutely. You can customize how commpeak data is recorded in hero. This includes choosing which data fields go into which fields of hero, setting up custom formats, and filtering out unwanted information.

The data sync between commpeak and hero typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.