viasocket
confection

confection

Groove

Groove

Enable Integrations or automations with these events of confection and Groove

Enable Integrations or automations with these events of confection and Groove

Triggers

confection

Ticket Closed

Triggers when a ticket is closed

confection

Ticket Tagged

Triggers when a ticket is tagged

confection

Ticket Priority Changed

Triggers when a ticket's priority is change

confection

Ticket Started

Triggers when a new ticket is created.

confection

Ticket Opened

Triggers when a ticket is opened.

confection

Ticket Assigned

Triggers when a ticket is assigned

Actions

confection

Create New

Starts a new ticket for your customer

confection

List Mailboxes

Get list of mailboxes

confection

List Tickets

List all ticket

confection

List all Customers

List all customers

confection

List Folders

List all folders

confection

List Groups

List all groups

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Frequently asked questions

  • Is there a limit to the number of apps I can integrate through viaSocket?
  • No, viaSocket does not impose a limit on the number of apps you can integrate. You can connect as many apps as needed to create comprehensive workflows and streamline your business processes.
  • Can I automate complex multi-step workflows across thousands of apps with viaSocket?
  • Absolutely! viaSocket supports the creation of complex workflows with multiple steps, conditional logic, and branching pathways across thousands of integrated apps. Whether you need to automate approval processes, trigger actions based on specific criteria, or organize a series of events, viaSocket offers the flexibility and functionality to meet your automation needs, no matter how complex.
  • Can I monitor the performance of integrations and troubleshoot issues?
  • Yes, viaSocket provides monitoring tools and dashboards that allow users to track the performance of integrations in real-time. You can view metrics such as data transfer rates, error logs, and integration status to identify and troubleshoot any issues that may arise.
  • How does viaSocket ensure the security of data exchanged between integrated apps?
  • Security is a top priority for viaSocket. All data transferred between various apps through viasocket is encrypted using industry-standard protocols to ensure confidentiality and integrity. viaSocket also employs robust authentication mechanisms to prevent unauthorized access and protect sensitive information.
confection

About confection

Confection collects, stores, and distributes data in a way that's unaffected by client-side disruptions involving cookies, cross-domain scripts, and device IDs. It's also compliant with global privacy laws so it’s good for people too.

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Groove

About Groove

Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.

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