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When this happensTriggers
A trigger is an event that starts a workflow.
Start a workflow when a visitor begins a chat on the selected Tawk.to property.
Ends an active Tawk.to chat for the selected property.
Notifies your workflow whenever a new chat transcript is saved for the selected Tawk.to property.
Create a support ticket in Tawk.to for a chat on the selected property.
Action is the task that follows automatically within your Contextual AI integrations.
Create a new Datastore.
Retrieve a list of Datastores.
Get the details of a given Datastore, including its name, create time, and the list of Agents which are currently configured to use the Datastore.
Reset the give Datastore. This operation is irreversible and it deletes all the documents associated with the datastore.
Delete a given Datastore, including all the documents ingested into it. This operation is irreversible.
Get list of documents in a given Datastore, including document id, name, and ingestion job status.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Contextual AI and Tawk.to accounts to viaSocket. Once connected, you can set up a workflow where an event in Contextual AI triggers actions in Tawk.to (or vice versa).
Absolutely. You can customize how Contextual AI data is recorded in Tawk.to. This includes choosing which data fields go into which fields of Tawk.to, setting up custom formats, and filtering out unwanted information.
The data sync between Contextual AI and Tawk.to typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Contextual AI and Tawk.to. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Contextual AI is a cutting-edge platform that leverages artificial intelligence to provide context-aware solutions. It helps businesses and developers create applications that understand and respond to the context of user interactions, enhancing user experience and engagement.
Learn Moretawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
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