To start, connect both your convoso and smsdk accounts to viaSocket. Once connected, you can set up a workflow where an event in convoso triggers actions in smsdk (or vice versa).

Absolutely. You can customize how convoso data is recorded in smsdk. This includes choosing which data fields go into which fields of smsdk, setting up custom formats, and filtering out unwanted information.

The data sync between convoso and smsdk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.