To start, connect both your crazycall and peopleforce accounts to viaSocket. Once connected, you can set up a workflow where an event in crazycall triggers actions in peopleforce (or vice versa).

Absolutely. You can customize how crazycall data is recorded in peopleforce. This includes choosing which data fields go into which fields of peopleforce, setting up custom formats, and filtering out unwanted information.

The data sync between crazycall and peopleforce typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.