Connect Crisp and Reply to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between Crisp and Reply?

To start, connect both your Crisp and Reply accounts to viaSocket. Once connected, you can set up a workflow where an event in Crisp triggers actions in Reply (or vice versa).

Can we customize how data from Crisp is recorded in Reply?

Absolutely. You can customize how Crisp data is recorded in Reply. This includes choosing which data fields go into which fields of Reply, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Crisp and Reply?

The data sync between Crisp and Reply typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Crisp to Reply?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Crisp and Reply?

Yes, you can set conditional logic to control the flow of data between Crisp and Reply. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Crisp

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform

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Reply

About Reply

Reply is a sales automation platform that puts outreach on autopilot, while still making each communication personal.

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