Integrate Crisp with Tiledesk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Note Message via Crisp when New contact Arrives in Tiledesk
Create Conversation in Crisp when New contact Arrives in Tiledesk
Change Conversation State in Crisp when New contact Arrives in Tiledesk
Search for a Profile in Crisp when New contact Arrives in Tiledesk
Add Segments to Conversation in Crisp when New contact Arrives in Tiledesk
Start from a real workflow other teams are already running.
Crisp
When this happens...
Tiledesk
Automatically do this!
Create a Contact
Send Message to Conversation
Invite a team member
Create saved reply
Create tag
Create support request
Update Contact
Create label
Create group
Send Note Message via Crisp when New contact Arrives in Tiledesk
Use this flowCreate Conversation in Crisp when New contact Arrives in Tiledesk
Use this flowChange Conversation State in Crisp when New contact Arrives in Tiledesk
Use this flowSearch for a Profile in Crisp when New contact Arrives in Tiledesk
Use this flowAdd Segments to Conversation in Crisp when New contact Arrives in Tiledesk
Use this flowSend Text Message through Crisp when New contact Arrives in Tiledesk
Use this flowSearch for Conversation in Crisp when New contact Arrives in Tiledesk
Use this flowEverything you can automate between Crisp and Tiledesk.
When this happensTriggers
A trigger is an event that starts a workflow.
runs when new contact arrives
Action is the task that follows automatically within your Crisp integrations.
Send a note message in a conversation.
Creates a conversation.
Update the state of a conversation.
Search Crisp people profile using an email address.
Add segments to a conversation.
Send a text message to a user.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.

Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform
Learn moreTiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn moreSign up for a free viaSocket account, then authorize both your Crisp and Tiledesk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Crisp and Tiledesk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Tiledesk. No coding required.
Yes. You can set up a workflow where Crisp triggers actions in Tiledesk, and a separate workflow where Tiledesk triggers actions in Crisp. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Crisp and Tiledesk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Crisp and Tiledesk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.