Connect Customer.io and Keka to Build Intelligent Automations

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Customer.io

When this happens...

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Keka

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Customer Events

Customer Events

Triggers when Events are performed on customer

Email Events

Email Events

Triggers when Events are performed on Email.

In-app Message Events

In-app Message Events

Triggers when Events are performed on messages.

Push Events

Push Events

Triggers when a push notification is drafted.

SMS Events

SMS Events

Trigger when an SMS delivery event happens (e.g., sent, delivered, failed, opened, clicked).

Slack Events

Slack Events

Triggers when a slack message is drafted, attempted, sent, clicked, failed or undelivered.

Do thisActions

Action is the task that follows automatically within your Customer.io integrations.

List campaigns

List campaigns

Returns a list of all of your collections, including the name and schema for each collection.

Create manual segment

Create manual segment

Create a manual segment with a name and a description. This request creates an empty segment

Delete a segment

Delete a segment

Delete a manual segment.

Deactivate Employee

Deactivate Employee

Create an exit request to record an employee’s resignation date, last working day, reason, and rehire eligibility.

List leave types

List leave types

List all leave types in your Keka account.

List All Employee Salary Details

List All Employee Salary Details

Search Employee Salary Details by Employee Number

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Frequently Asked Questions

How do I start an integration between Customer.io and Keka?

To start, connect both your Customer.io and Keka accounts to viaSocket. Once connected, you can set up a workflow where an event in Customer.io triggers actions in Keka (or vice versa).

Can we customize how data from Customer.io is recorded in Keka?

Absolutely. You can customize how Customer.io data is recorded in Keka. This includes choosing which data fields go into which fields of Keka, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Customer.io and Keka?

The data sync between Customer.io and Keka typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Customer.io to Keka?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Customer.io and Keka?

Yes, you can set conditional logic to control the flow of data between Customer.io and Keka. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Customer.io

About Customer.io

Customer.io is a versatile marketing automation platform designed to help businesses create, send, and optimize targeted email campaigns. It enables users to engage with their audience through personalized messaging and automated workflows, ensuring effective communication and improved customer relationships.

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Keka

About Keka

Keka is a comprehensive HR and payroll management platform designed to streamline and automate various human resource processes. It offers features such as employee management, attendance tracking, leave management, payroll processing, and performance evaluation, making it an essential tool for businesses looking to enhance their HR operations.

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