Connect Customer.io and SendBird AI Chatbot
Integrate Customer.io with SendBird AI Chatbot to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create a Bot in Sendbird when Customer Events from Customer.io
Create a User in Sendbird when Customer Events from Customer.io
Create open channel in Sendbird when Customer Events from Customer.io
Create Group Channel in Sendbird when Customer Events from Customer.io
Send Bot Message in Sendbird when Customer Events from Customer.io
Popular Customer.io + SendBird AI Chatbot flows
Start from a real workflow other teams are already running.
Choose a trigger
Customer.io
When this happens...
Customer Events
Email Events
In-app Message Events
Push Events
SMS Events
Slack Events
Choose an action
SendBird AI Chatbot
Automatically do this!
Create a Bot
Create a User
Create open channel
Create Group Channel
Send Bot Message
Create a Schedule Message
Block a User
Ban a user from an open channels
Update a User
Delete a User
Register operators to an open channel
Register operators to an group channel
Unregister operators from an open channel
Unregister operators from a group channel
Leave all group channels
Create User Metadata
Update metadata
Delete User's Metadata
Update an open channel
Update a Group Channel
Delete an open channel
Delete a group channel
Join a channel
Leave a channel
Hide a channel
Update user's group channel invitation preference
Invite Members
Accept an invitation
Update default invitation preference
Decline an invitation
Create Channel Metadata
Update Channel Metadata
Delete Channel Metadata
Send a Text Message
Add emoji category
Update an emoji category URL
Delete an emoji category
Add emoji
Update an emoji URL
Delete an Emoji
Unblock a User
Mute a participant in an open channel
Mute a participant in a group channel
Unmute a participant in a group channel
Unmute a participant in an open channel
Ban a user from a group channels
Update banned user status of a group channel
Update banned user status of an open channel
Unban a participant from an open channel
Unban a member from a group channel
Freeze a group channel
Freeze an open channel
Update a Bot
Join channels
Leave channels
Delete a bot
Report a user
Report a Channel
Create a Bot in Sendbird when Customer Events from Customer.io
Use this flowCreate a User in Sendbird when Customer Events from Customer.io
Use this flowCreate open channel in Sendbird when Customer Events from Customer.io
Use this flowCreate Group Channel in Sendbird when Customer Events from Customer.io
Use this flowSend Bot Message in Sendbird when Customer Events from Customer.io
Use this flowCreate a Schedule Message in Sendbird when Customer Events from Customer.io
Use this flowBlock a User in Sendbird when Customer Events from Customer.io
Use this flowBan a user from an open channels in SendBird AI Chatbot when Customer Events from Customer.io
Use this flowUpdate a User in SendBird AI Chatbot when Customer Events from Customer.io
Use this flowDelete a User from SendBird AI Chatbot when Customer Events from Customer.io
Use this flowSupported Triggers & Actions
Everything you can automate between Customer.io and SendBird AI Chatbot.
When this happensTriggers
A trigger is an event that starts a workflow.
Customer Events
Triggers when Events are performed on customer
Email Events
Triggers when Events are performed on Email.
In-app Message Events
Triggers when Events are performed on messages.
Push Events
Triggers when a push notification is drafted.
SMS Events
Trigger when an SMS delivery event happens (e.g., sent, delivered, failed, opened, clicked).
Slack Events
Triggers when a slack message is drafted, attempted, sent, clicked, failed or undelivered.
Do thisActions
Action is the task that follows automatically within your Customer.io integrations.
List campaigns
Returns a list of all of your collections, including the name and schema for each collection.
Create manual segment
Create a manual segment with a name and a description. This request creates an empty segment
Delete a segment
Delete a manual segment.
Create a Bot
Creates a new bot within an application.
Create a User
Create a new user.
Create open channel
Create an open channel
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Customer.io
Customer.io is a versatile marketing automation platform designed to help businesses create, send, and optimize targeted email campaigns. It enables users to engage with their audience through personalized messaging and automated workflows, ensuring effective communication and improved customer relationships.
Learn moreSimilar apps
About SendBird AI Chatbot
SendBird AI Chatbot is a powerful tool designed to enhance communication by integrating AI-driven chat capabilities into your applications. It allows businesses to automate customer interactions, provide instant support, and improve user engagement through intelligent conversation management.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Customer.io and SendBird AI Chatbot accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Customer.io and SendBird AI Chatbot as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach SendBird AI Chatbot. No coding required.
Yes. You can set up a workflow where Customer.io triggers actions in SendBird AI Chatbot, and a separate workflow where SendBird AI Chatbot triggers actions in Customer.io. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Customer.io and SendBird AI Chatbot. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Customer.io and SendBird AI Chatbot integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
