To start, connect both your customeriq and botkeeper accounts to viaSocket. Once connected, you can set up a workflow where an event in customeriq triggers actions in botkeeper (or vice versa).

Absolutely. You can customize how customeriq data is recorded in botkeeper. This includes choosing which data fields go into which fields of botkeeper, setting up custom formats, and filtering out unwanted information.

The data sync between customeriq and botkeeper typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.