To start, connect both your customerlabs and AnswerFirst accounts to viaSocket. Once connected, you can set up a workflow where an event in customerlabs triggers actions in AnswerFirst (or vice versa).

Absolutely. You can customize how customerlabs data is recorded in AnswerFirst. This includes choosing which data fields go into which fields of AnswerFirst, setting up custom formats, and filtering out unwanted information.

The data sync between customerlabs and AnswerFirst typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.