IntegrationsDecision VaultUserback
Decision Vault + Userback

Connect Decision Vault and Userback to Build Intelligent Automations

Choose a Trigger

Decision Vault

When this happens...

Choose an Action

Userback

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Feedback

New Feedback

Triggered when a new feedback is submitted in Userback.

Request a new Trigger for Decision Vault

Do thisActions

Action is the task that follows automatically within your Decision Vault integrations.

Search Matter

Search Matter

Pull information for a given matter (by id).

PreCreate Matter

PreCreate Matter

Action creates a new matter and returns an invite link to send to the client.

Get Contacts for Matter

Get Contacts for Matter

Pull contacts for a given matter (by id).

List Feedback

List Feedback

List of feedback

List Projects

List Projects

List Available Projects

Create a Feedback

Create a Feedback

Creates a new feedback entry in Userback.

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Frequently Asked Questions

How do I start an integration between Decision Vault and Userback?

To start, connect both your Decision Vault and Userback accounts to viaSocket. Once connected, you can set up a workflow where an event in Decision Vault triggers actions in Userback (or vice versa).

Can we customize how data from Decision Vault is recorded in Userback?

Absolutely. You can customize how Decision Vault data is recorded in Userback. This includes choosing which data fields go into which fields of Userback, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Decision Vault and Userback?

The data sync between Decision Vault and Userback typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Decision Vault to Userback?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Decision Vault and Userback?

Yes, you can set conditional logic to control the flow of data between Decision Vault and Userback. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Decision Vault

About Decision Vault

DecisionVault is a comprehensive platform designed to streamline and enhance decision-making processes for businesses and organizations. It offers tools and features that facilitate data-driven decisions, collaboration, and strategic planning.

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Userback

About Userback

Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.

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