Connect Desk-Net and tawk.to to Build Intelligent Automations

Choose a Trigger

Desk-Net

When this happens...

Choose an Action

tawk.to

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Visitor starts chat

Visitor starts chat

Start a workflow when a visitor begins a chat on the selected Tawk.to property.

End Tawk.to chat

End Tawk.to chat

Ends an active Tawk.to chat for the selected property.

New chat transcript arrives

New chat transcript arrives

Notifies your workflow whenever a new chat transcript is saved for the selected Tawk.to property.

Create Chat Ticket

Create Chat Ticket

Create a support ticket in Tawk.to for a chat on the selected property.

Request a new Trigger for Desk-Net

Do thisActions

Action is the task that follows automatically within your Desk-Net integrations.

Get all Users

Get all Users

Get list of all users within the organization.

Create New Site

Create New Site

Create a new Tawk.to site property and optionally send widget installation instructions to your email.

Get Property Details

Get Property Details

Retrieve detailed information for the selected Tawk.to property, including settings, agents, widgets, assets, and creation date.

Create Widget

Create Widget

Create a new Tawk.to chat widget for a selected property using the chosen name, type, and language.

Request a new Action for Desk-Net

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Frequently Asked Questions

How do I start an integration between Desk-Net and tawk.to?

To start, connect both your Desk-Net and tawk.to accounts to viaSocket. Once connected, you can set up a workflow where an event in Desk-Net triggers actions in tawk.to (or vice versa).

Can we customize how data from Desk-Net is recorded in tawk.to?

Absolutely. You can customize how Desk-Net data is recorded in tawk.to. This includes choosing which data fields go into which fields of tawk.to, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Desk-Net and tawk.to?

The data sync between Desk-Net and tawk.to typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Desk-Net to tawk.to?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Desk-Net and tawk.to?

Yes, you can set conditional logic to control the flow of data between Desk-Net and tawk.to. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Desk-Net

About Desk-Net

Desk-Net is a comprehensive editorial management tool designed to streamline the planning, coordination, and execution of content across various media platforms. It offers features such as task management, calendar scheduling, and team collaboration to enhance productivity and ensure timely delivery of content.

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tawk.to

About tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

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