IntegrationsDeskproAdobe Connect
Deskpro + Adobe Connect

Connect Deskpro and Adobe Connect to Build Intelligent Automations

Choose a Trigger

Deskpro

When this happens...

Choose an Action

Adobe Connect

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Enable Integrations or automations with these events of Deskpro and Adobe Connect

Enable Integrations or automations with these events of Deskpro and Adobe Connect

Triggers

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for Deskpro

Actions

Create Brand

Create Brand

Create a Breand in Deskpro

Request a new Action for Deskpro

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Frequently Asked Questions

How do I start an integration between Deskpro and Adobe Connect?

To start, connect both your Deskpro and Adobe Connect accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in Adobe Connect (or vice versa).

Can we customize how data from Deskpro is recorded in Adobe Connect?

Absolutely. You can customize how Deskpro data is recorded in Adobe Connect. This includes choosing which data fields go into which fields of Adobe Connect, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Deskpro and Adobe Connect?

The data sync between Deskpro and Adobe Connect typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Deskpro to Adobe Connect?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Deskpro and Adobe Connect?

Yes, you can set conditional logic to control the flow of data between Deskpro and Adobe Connect. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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Adobe Connect

About Adobe Connect

Adobe Connect is a web conferencing platform that enables users to host virtual meetings, webinars, and online training sessions. It offers a range of interactive features such as screen sharing, chat, polls, and breakout rooms, making it ideal for engaging and collaborative online experiences.

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