IntegrationsDeskprochatarchitect
Deskpro + chatarchitect

Connect Deskpro and chatarchitect to Build Intelligent Automations

Choose a Trigger

Deskpro

When this happens...

Choose an Action

chatarchitect

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Enable Integrations or automations with these events of Deskpro and chatarchitect

Enable Integrations or automations with these events of Deskpro and chatarchitect

Triggers

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for Deskpro

Actions

Create Brand

Create Brand

Create a Breand in Deskpro

Request a new Action for Deskpro

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Frequently Asked Questions

How do I start an integration between Deskpro and chatarchitect?

To start, connect both your Deskpro and chatarchitect accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in chatarchitect (or vice versa).

Can we customize how data from Deskpro is recorded in chatarchitect?

Absolutely. You can customize how Deskpro data is recorded in chatarchitect. This includes choosing which data fields go into which fields of chatarchitect, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Deskpro and chatarchitect?

The data sync between Deskpro and chatarchitect typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Deskpro to chatarchitect?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Deskpro and chatarchitect?

Yes, you can set conditional logic to control the flow of data between Deskpro and chatarchitect. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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chatarchitect

About chatarchitect

ChatArchitect.com manages inbound WhatsApp messages, outbound session and template messages (HSM), media, and WhatsApp buttons.

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