Connect Deskpro and Cincopa to Build Intelligent Automations
Choose a Trigger
When this happens...
New Organization
New Person Added
New Ticket
New Task
Choose an Action
Automatically do this!
Create Gallery
Upload Asset to Gallery
Delete Gallery
Set Gallery Metadata
Add Gallery Assets
Remove Galley Asset
List Galley Assets
Set Master to Gallery
Delete Asset
Verify Subdomain
Ready to use Deskpro and Cincopa automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
New Task
This trigger checks for newly created tasks in Deskpro.
Do thisActions
Action is the task that follows automatically within your Deskpro integrations.
Create Brand
Create a Breand in Deskpro
Create Gallery
Creates a Gallery.
Upload Asset to Gallery
Upload an asset to Gallery.
Delete Gallery
Deletes a gallery.
Set Gallery Metadata
This action allows you to update a gallery's metadata.
Add Gallery Assets
Adds Assets to Gallery.
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Frequently Asked Questions
To start, connect both your Deskpro and Cincopa accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in Cincopa (or vice versa).
Absolutely. You can customize how Deskpro data is recorded in Cincopa. This includes choosing which data fields go into which fields of Cincopa, setting up custom formats, and filtering out unwanted information.
The data sync between Deskpro and Cincopa typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Deskpro and Cincopa. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Cincopa
Cincopa is multimedia solution allowing to handle all aspects of hosting, managing, publishing, and sharing multiple types of media content.
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