IntegrationsDeskproiContact
Deskpro + iContact

Connect Deskpro and iContact to Build Intelligent Automations

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Deskpro

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iContact

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Contact Subscribed

Contact Subscribed

Trigger when contact is subscribed to a list.

Contact Unsubscribed

Contact Unsubscribed

Trigger when contact is unsubscribed from a list.

Do thisActions

Action is the task that follows automatically within your Deskpro integrations.

Create Brand

Create Brand

Create a Breand in Deskpro

Find Contact

Find Contact

Create a new contact

Create Contact

Create Contact

Creates a new contact in your account.

Unsubscribe Contact

Unsubscribe Contact

Unsubscribes a contact from a given list.

Create List

Create List

Creates a new list in your account.

Update List

Update List

Updates an existing list.

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Frequently Asked Questions

How do I start an integration between Deskpro and iContact?

To start, connect both your Deskpro and iContact accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in iContact (or vice versa).

Can we customize how data from Deskpro is recorded in iContact?

Absolutely. You can customize how Deskpro data is recorded in iContact. This includes choosing which data fields go into which fields of iContact, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Deskpro and iContact?

The data sync between Deskpro and iContact typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Deskpro to iContact?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Deskpro and iContact?

Yes, you can set conditional logic to control the flow of data between Deskpro and iContact. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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iContact

About iContact

iContact is an easy-to-use email marketing platform that will help you start growing your business and stay connected with your customers.

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