
When this happens...
New Organization
New Person Added
New Ticket
New Task
Automatically do this!
Find Contact
Create Contact
Unsubscribe Contact
Create List
Update List
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When this happensTriggers
A trigger is an event that starts a workflow.
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
Checks for any new ticket created
This trigger checks for newly created tasks in Deskpro.
Trigger when contact is subscribed to a list.
Trigger when contact is unsubscribed from a list.
Action is the task that follows automatically within your Deskpro integrations.
Create a Breand in Deskpro
Create a new contact
Creates a new contact in your account.
Unsubscribes a contact from a given list.
Creates a new list in your account.
Updates an existing list.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Deskpro and iContact accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in iContact (or vice versa).
Absolutely. You can customize how Deskpro data is recorded in iContact. This includes choosing which data fields go into which fields of iContact, setting up custom formats, and filtering out unwanted information.
The data sync between Deskpro and iContact typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Deskpro and iContact. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
iContact is an easy-to-use email marketing platform that will help you start growing your business and stay connected with your customers.
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