Connect Deskpro and Mailsac to Build Intelligent Automations

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Deskpro

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Mailsac

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

New Email Received

New Email Received

Triggers when a new email message is received in a specified inbox.

Request a new Trigger for Deskpro

Do thisActions

Action is the task that follows automatically within your Deskpro integrations.

Create Brand

Create Brand

Create a Breand in Deskpro

Delete Email Message

Delete Email Message

Delete an email from the inbox using its message ID.

Move Message to Folder

Move Message to Folder

Move an email to Inbox, Spam, or Trash for better organization.

Set Message Read/Unread

Set Message Read/Unread

Mark an email as read or unread by toggling its status.

Star Message

Star Message

Mark an email as important so it won’t be automatically deleted when your mailbox is full.

Add Label To Message

Add Label To Message

Add a label to an email to help organize messages.

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Frequently Asked Questions

How do I start an integration between Deskpro and Mailsac?

To start, connect both your Deskpro and Mailsac accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in Mailsac (or vice versa).

Can we customize how data from Deskpro is recorded in Mailsac?

Absolutely. You can customize how Deskpro data is recorded in Mailsac. This includes choosing which data fields go into which fields of Mailsac, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Deskpro and Mailsac?

The data sync between Deskpro and Mailsac typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Deskpro to Mailsac?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Deskpro and Mailsac?

Yes, you can set conditional logic to control the flow of data between Deskpro and Mailsac. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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Mailsac

About Mailsac

Mailsac is a versatile email testing and disposable email service that allows developers and testers to receive and test emails without the need for a permanent email address. It is ideal for testing email workflows, verifying email functionalities, and ensuring that email communications are working as intended in applications.

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