Connect Deskpro and Readwise to Build Intelligent Automations
Choose a Trigger
When this happens...
New Organization
New Person Added
New Ticket
New Task
Choose an Action
Automatically do this!
Create Highlight
Update Highlight
Delete Highlight
Create Tag for Highlight
Update Tag for Highlight
Delete Tag for Highlight
Create Tag for Book
Update Tag for Book
Delete Tag for book
Search Books
Ready to use Deskpro and Readwise automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
New Task
This trigger checks for newly created tasks in Deskpro.
Do thisActions
Action is the task that follows automatically within your Deskpro integrations.
Create Brand
Create a Breand in Deskpro
Create Highlight
Creates a Highlight.
Update Highlight
Updates an existing Highlight.
Delete Highlight
Delete an existing Highlight .
Create Tag for Highlight
Creates a tag for an existing Highlight.
Update Tag for Highlight
Update an existing tag for an existing Highlight.
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Frequently Asked Questions
To start, connect both your Deskpro and Readwise accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in Readwise (or vice versa).
Absolutely. You can customize how Deskpro data is recorded in Readwise. This includes choosing which data fields go into which fields of Readwise, setting up custom formats, and filtering out unwanted information.
The data sync between Deskpro and Readwise typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Deskpro and Readwise. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Readwise
Readwise is a platform designed to help users manage and revisit their digital highlights and notes from various reading sources. It allows users to sync their highlights from Kindle, Instapaper, Pocket, and other reading apps, and then surfaces these highlights through daily emails and a web app to reinforce learning and retention.
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