Integrate Deskpro with Readwise to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Highlight in Readwise when New Organization in Deskpro
Update Highlight on Readwise when New Organization in Deskpro
Delete Highlight in Readwise when New Organization in Deskpro
Create Tag for Highlight in Readwise when New Organization in Deskpro
Update Tag for Highlight in Readwise when New Organization in Deskpro
Start from a real workflow other teams are already running.
Deskpro
When this happens...
New Organization
New Person Added
New Ticket
New Task
Readwise
Automatically do this!
Create Highlight
Update Highlight
Delete Highlight
Create Tag for Highlight
Update Tag for Highlight
Delete Tag for Highlight
Create Tag for Book
Update Tag for Book
Delete Tag for book
Search Books
Create Highlight in Readwise when New Organization in Deskpro
Use this flowUpdate Highlight on Readwise when New Organization in Deskpro
Use this flowDelete Highlight in Readwise when New Organization in Deskpro
Use this flowCreate Tag for Highlight in Readwise when New Organization in Deskpro
Use this flowUpdate Tag for Highlight in Readwise when New Organization in Deskpro
Use this flowDelete Tag for Highlight in Readwise when New Organization in Deskpro
Use this flowCreate Tag for Book in Readwise when New Organization in Deskpro
Use this flowUpdate Tag for Book in Readwise when New Organization in Deskpro
Use this flowDelete Tag for book in Readwise when New Organization in Deskpro
Use this flowSearch Books in Readwise when New Organization in Deskpro
Use this flowEverything you can automate between Deskpro and Readwise.
When this happensTriggers
A trigger is an event that starts a workflow.
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
Checks for any new ticket created
This trigger checks for newly created tasks in Deskpro.
Action is the task that follows automatically within your Deskpro integrations.
Create a Breand in Deskpro
Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.
Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.
Retrieve tickets from Deskpro using a query string.
Search Deskpro organizations by exact or partial name and return matching organization records or a message if none are found.
Add a text or HTML message to an existing Deskpro ticket to update the requester or record ticket details.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Readwise is a platform designed to help users manage and revisit their digital highlights and notes from various reading sources. It allows users to sync their highlights from Kindle, Instapaper, Pocket, and other reading apps, and then surfaces these highlights through daily emails and a web app to reinforce learning and retention.
Learn moreSign up for a free viaSocket account, then authorize both your Deskpro and Readwise accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Deskpro and Readwise as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Readwise. No coding required.
Yes. You can set up a workflow where Deskpro triggers actions in Readwise, and a separate workflow where Readwise triggers actions in Deskpro. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Deskpro and Readwise. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Deskpro and Readwise integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.