Connect Deskpro and SheetDB to Build Intelligent Automations

Choose a Trigger

Deskpro

When this happens...

Choose an Action

SheetDB

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for Deskpro

Do thisActions

Action is the task that follows automatically within your Deskpro integrations.

Create Brand

Create Brand

Create a Breand in Deskpro

Create a Rows

Create a Rows

Creating Rows.

Update a Row

Update a Row

Update a Row

Request a new Action for Deskpro

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Frequently Asked Questions

How do I start an integration between Deskpro and SheetDB?

To start, connect both your Deskpro and SheetDB accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in SheetDB (or vice versa).

Can we customize how data from Deskpro is recorded in SheetDB?

Absolutely. You can customize how Deskpro data is recorded in SheetDB. This includes choosing which data fields go into which fields of SheetDB, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Deskpro and SheetDB?

The data sync between Deskpro and SheetDB typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Deskpro to SheetDB?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Deskpro and SheetDB?

Yes, you can set conditional logic to control the flow of data between Deskpro and SheetDB. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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SheetDB

About SheetDB

SheetDB is a powerful tool that transforms your Google Sheets into a fully functional RESTful API, allowing you to easily integrate and manage your spreadsheet data with other applications and services. It simplifies the process of connecting your spreadsheets to web and mobile apps, enabling seamless data exchange and automation.

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