
When this happens...
New Organization
New Person Added
New Ticket
New Task

Automatically do this!
Create a Rows
Update a Row
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When this happensTriggers
A trigger is an event that starts a workflow.
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
Checks for any new ticket created
This trigger checks for newly created tasks in Deskpro.
Action is the task that follows automatically within your Deskpro integrations.
Create a Breand in Deskpro
Creating Rows.
Update a Row

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Deskpro and SheetDB accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in SheetDB (or vice versa).
Absolutely. You can customize how Deskpro data is recorded in SheetDB. This includes choosing which data fields go into which fields of SheetDB, setting up custom formats, and filtering out unwanted information.
The data sync between Deskpro and SheetDB typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Deskpro and SheetDB. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
SheetDB is a powerful tool that transforms your Google Sheets into a fully functional RESTful API, allowing you to easily integrate and manage your spreadsheet data with other applications and services. It simplifies the process of connecting your spreadsheets to web and mobile apps, enabling seamless data exchange and automation.
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