IntegrationsDeskproSurveySparrow
Deskpro + SurveySparrow

Connect Deskpro and SurveySparrow to Build Intelligent Automations

Choose a Trigger

Deskpro

When this happens...

Choose an Action

SurveySparrow

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

New Contact

New Contact

Triggers when a new contact is created.

New User

New User

Triggers when a new user is created.

Do thisActions

Action is the task that follows automatically within your Deskpro integrations.

Create Brand

Create Brand

Create a Breand in Deskpro

Create Contact

Create Contact

Creates a new contact.

Update Contact

Update Contact

Update an existing contact by its email.

Delete Contact by Email

Delete Contact by Email

Deletes a contact from SurveySparrow using the provided email address.

Search Contact

Search Contact

Find a contact by its email id.

Create User

Create User

Creates a new user.

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Frequently Asked Questions

How do I start an integration between Deskpro and SurveySparrow?

To start, connect both your Deskpro and SurveySparrow accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in SurveySparrow (or vice versa).

Can we customize how data from Deskpro is recorded in SurveySparrow?

Absolutely. You can customize how Deskpro data is recorded in SurveySparrow. This includes choosing which data fields go into which fields of SurveySparrow, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Deskpro and SurveySparrow?

The data sync between Deskpro and SurveySparrow typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Deskpro to SurveySparrow?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Deskpro and SurveySparrow?

Yes, you can set conditional logic to control the flow of data between Deskpro and SurveySparrow. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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SurveySparrow

About SurveySparrow

SurveySparrow is a versatile survey platform that allows users to create engaging and interactive surveys. It offers a range of features to design, distribute, and analyze surveys, making it ideal for gathering feedback and insights from various audiences.

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