Connect Deskpro and Unify to Build Intelligent Automations

Choose a Trigger

Deskpro

When this happens...

Choose an Action

Unify

Automatically do this!

Ready to use Deskpro and Unify automations

Explore more automations built by businesses and experts

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

New Assistant

New Assistant

Triggers when a new assistant is created.

New Queries

New Queries

Triggers when a new query is created.

Do thisActions

Action is the task that follows automatically within your Deskpro integrations.

Create Brand

Create Brand

Create a Breand in Deskpro

Create Assistant

Create Assistant

Create a new assistant.

Update an Assistant

Update an Assistant

Update assistant configuration.

Delete an Assistant

Delete an Assistant

Delete an assistant.

Create Project

Create Project

Create a new Project.

Rename Project

Rename Project

Rename a Project.

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between Deskpro and Unify?

To start, connect both your Deskpro and Unify accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in Unify (or vice versa).

Can we customize how data from Deskpro is recorded in Unify?

Absolutely. You can customize how Deskpro data is recorded in Unify. This includes choosing which data fields go into which fields of Unify, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Deskpro and Unify?

The data sync between Deskpro and Unify typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Deskpro to Unify?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Deskpro and Unify?

Yes, you can set conditional logic to control the flow of data between Deskpro and Unify. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

Learn More
Unify

About Unify

Unify is a cutting-edge platform that leverages artificial intelligence to streamline and enhance various business processes. It offers tools and solutions that integrate AI capabilities into existing workflows, enabling businesses to optimize operations, improve decision-making, and drive innovation.

Learn More