
When this happens...
New Organization
New Person Added
New Ticket
New Task
Automatically do this!
Create Coupon
Create Customer
Create Order
Create Order Note
Create Product
Update Coupon
Update Customer
Update Product
Update Order
Find Products
Find Orders
Delete an Order
Delete a Product
Delete Customer
Delete Coupon
Find Customers
List Products
When this happensTriggers
A trigger is an event that starts a workflow.
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
Checks for any new ticket created
This trigger checks for newly created tasks in Deskpro.
Runs when a new order is created.
Triggers when a new product is created.
Action is the task that follows automatically within your Deskpro integrations.
Create a Breand in Deskpro
Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.
Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.
Retrieve tickets from Deskpro using a query string.
Search Deskpro organizations by exact or partial name and return matching organization records or a message if none are found.
Add a text or HTML message to an existing Deskpro ticket to update the requester or record ticket details.

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To start, connect both your Deskpro and WooCommerce accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in WooCommerce (or vice versa).
Absolutely. You can customize how Deskpro data is recorded in WooCommerce. This includes choosing which data fields go into which fields of WooCommerce, setting up custom formats, and filtering out unwanted information.
The data sync between Deskpro and WooCommerce typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Deskpro and WooCommerce. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
WooCommerce is a customizable, open-source eCommerce platform built on WordPress. It is designed to help businesses of all sizes create and manage an online store with ease, offering a wide range of features including product management, payment processing, and shipping options.
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