IntegrationsDetrackManageEngine ServiceDesk Cloud
Detrack + ManageEngine ServiceDesk Cloud

Connect Detrack and ManageEngine ServiceDesk Cloud to Build Intelligent Automations

Choose a Trigger

Detrack

When this happens...

Choose an Action

ManageEngine ServiceDesk Cloud

Automatically do this!

Enable Integrations or automations with these events of Detrack and ManageEngine ServiceDesk Cloud

Enable Integrations or automations with these events of Detrack and ManageEngine ServiceDesk Cloud

Actions

Create Job

Create Job

Creates a Job in the Detrack Dashboard.

List Jobs

List Jobs

List all jobs

Request a new Action for Detrack

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Frequently Asked Questions

How do I start an integration between Detrack and ManageEngine ServiceDesk Cloud?

To start, connect both your Detrack and ManageEngine ServiceDesk Cloud accounts to viaSocket. Once connected, you can set up a workflow where an event in Detrack triggers actions in ManageEngine ServiceDesk Cloud (or vice versa).

Can we customize how data from Detrack is recorded in ManageEngine ServiceDesk Cloud?

Absolutely. You can customize how Detrack data is recorded in ManageEngine ServiceDesk Cloud. This includes choosing which data fields go into which fields of ManageEngine ServiceDesk Cloud, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Detrack and ManageEngine ServiceDesk Cloud?

The data sync between Detrack and ManageEngine ServiceDesk Cloud typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Detrack to ManageEngine ServiceDesk Cloud?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Detrack and ManageEngine ServiceDesk Cloud?

Yes, you can set conditional logic to control the flow of data between Detrack and ManageEngine ServiceDesk Cloud. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Detrack

About Detrack

Detrack is a live delivery tracking system that offers a robust Proof of Delivery system to last-mile couriers and logistics.

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ManageEngine ServiceDesk Cloud

About ManageEngine ServiceDesk Cloud

ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.

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