Connect dixa and brillium to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between dixa and brillium?

To start, connect both your dixa and brillium accounts to viaSocket. Once connected, you can set up a workflow where an event in dixa triggers actions in brillium (or vice versa).

Can we customize how data from dixa is recorded in brillium?

Absolutely. You can customize how dixa data is recorded in brillium. This includes choosing which data fields go into which fields of brillium, setting up custom formats, and filtering out unwanted information.

How often does the data sync between dixa and brillium?

The data sync between dixa and brillium typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from dixa to brillium?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between dixa and brillium?

Yes, you can set conditional logic to control the flow of data between dixa and brillium. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

dixa

About dixa

Dixa is omnichannel customer service software that unifies voice, email, chat, and messaging apps into one single platform.

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brillium

About brillium

A powerful assessment platform for creating and delivering exams, quizzes, certifications, and surveys across desktop and mobile platforms. Easy-to-use authoring, detailed reporting, and built-in integration with leading learning and talent management platforms.

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