IntegrationsdixaCloudblue Commerce
dixa + Cloudblue Commerce

Connect dixa and Cloudblue Commerce to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between dixa and Cloudblue Commerce?

To start, connect both your dixa and Cloudblue Commerce accounts to viaSocket. Once connected, you can set up a workflow where an event in dixa triggers actions in Cloudblue Commerce (or vice versa).

Can we customize how data from dixa is recorded in Cloudblue Commerce?

Absolutely. You can customize how dixa data is recorded in Cloudblue Commerce. This includes choosing which data fields go into which fields of Cloudblue Commerce, setting up custom formats, and filtering out unwanted information.

How often does the data sync between dixa and Cloudblue Commerce?

The data sync between dixa and Cloudblue Commerce typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from dixa to Cloudblue Commerce?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between dixa and Cloudblue Commerce?

Yes, you can set conditional logic to control the flow of data between dixa and Cloudblue Commerce. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

dixa

About dixa

Dixa is omnichannel customer service software that unifies voice, email, chat, and messaging apps into one single platform.

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Cloudblue Commerce

About Cloudblue Commerce

CloudBlue is a modular, scalable, extensible and secure carrier-grade platform that enables the profitable, end-to-end delivery of services, including onboarding, automation, aggregation, distribution, go-to-market and support.

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