Connect dixa and simpleem to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between dixa and simpleem?

To start, connect both your dixa and simpleem accounts to viaSocket. Once connected, you can set up a workflow where an event in dixa triggers actions in simpleem (or vice versa).

Can we customize how data from dixa is recorded in simpleem?

Absolutely. You can customize how dixa data is recorded in simpleem. This includes choosing which data fields go into which fields of simpleem, setting up custom formats, and filtering out unwanted information.

How often does the data sync between dixa and simpleem?

The data sync between dixa and simpleem typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from dixa to simpleem?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between dixa and simpleem?

Yes, you can set conditional logic to control the flow of data between dixa and simpleem. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

dixa

About dixa

Dixa is omnichannel customer service software that unifies voice, email, chat, and messaging apps into one single platform.

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simpleem

About simpleem

Simpleem optimizes behavior & pitch for successful virtual conversation with Artificial Emotional Intelligence

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