Connect dixa and synergy to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between dixa and synergy?

To start, connect both your dixa and synergy accounts to viaSocket. Once connected, you can set up a workflow where an event in dixa triggers actions in synergy (or vice versa).

Can we customize how data from dixa is recorded in synergy?

Absolutely. You can customize how dixa data is recorded in synergy. This includes choosing which data fields go into which fields of synergy, setting up custom formats, and filtering out unwanted information.

How often does the data sync between dixa and synergy?

The data sync between dixa and synergy typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from dixa to synergy?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between dixa and synergy?

Yes, you can set conditional logic to control the flow of data between dixa and synergy. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

dixa

About dixa

Dixa is omnichannel customer service software that unifies voice, email, chat, and messaging apps into one single platform.

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synergy

About synergy

Synergy! is a cloud-based CRM service that enables optimal communication based on a customer database which securely stores information.

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