To start, connect both your dixa and xconnect accounts to viaSocket. Once connected, you can set up a workflow where an event in dixa triggers actions in xconnect (or vice versa).

Absolutely. You can customize how dixa data is recorded in xconnect. This includes choosing which data fields go into which fields of xconnect, setting up custom formats, and filtering out unwanted information.

The data sync between dixa and xconnect typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.