Connect Dolby and BoldDesk to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Dolby
Choose an Action
Automatically do this!
Create Ticket
Update Ticket
Create Contact
Create Contact Group
Create Ticket Note
Create Ticket Reply
Update Contact
Update Contact Group
List Activity
List Webhooks
Enable Integrations or automations with these events of Dolby and BoldDesk
Enable Integrations or automations with these events of Dolby and BoldDesk
Actions
Update Webhook
Update the previously registered webhook configuration.
Register Webhook
Register a webhook that is triggered when a job completes.
Start Enhancing
Start enhancing to improve your media.
Delete Webhook
Delete a previously registered webhook configuration.
Create Ticket
Creates a new support ticket in BoldDesk.
Update Ticket
Updates an existing support ticket with new information.
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Frequently Asked Questions
To start, connect both your Dolby and BoldDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Dolby triggers actions in BoldDesk (or vice versa).
Absolutely. You can customize how Dolby data is recorded in BoldDesk. This includes choosing which data fields go into which fields of BoldDesk, setting up custom formats, and filtering out unwanted information.
The data sync between Dolby and BoldDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Dolby and BoldDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Dolby
Dolby.io provides advanced audio and video processing solutions for developers, enabling them to integrate high-quality media experiences into their applications. With a focus on enhancing communication and media playback, Dolby.io offers APIs and SDKs for real-time audio and video streaming, media processing, and more.
Learn MoreAbout BoldDesk
BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
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