Connect Dolby and Gorgias to Build Intelligent Automations

Choose a Trigger

Dolby

When this happens...

Choose an Action

Gorgias

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Ticket

New Ticket

Triggers when a new support ticket is created.

Request a new Trigger for Dolby

Do thisActions

Action is the task that follows automatically within your Dolby integrations.

Update Webhook

Update Webhook

Update the previously registered webhook configuration.

Register Webhook

Register Webhook

Register a webhook that is triggered when a job completes.

Start Enhancing

Start Enhancing

Start enhancing to improve your media.

Delete Webhook

Delete Webhook

Delete a previously registered webhook configuration.

Create Gorgias ticket

Create Gorgias ticket

Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.

Create customer

Create customer

Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.

We'll help you get started

Our team is all set to help you!

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Frequently Asked Questions

How do I start an integration between Dolby and Gorgias?

To start, connect both your Dolby and Gorgias accounts to viaSocket. Once connected, you can set up a workflow where an event in Dolby triggers actions in Gorgias (or vice versa).

Can we customize how data from Dolby is recorded in Gorgias?

Absolutely. You can customize how Dolby data is recorded in Gorgias. This includes choosing which data fields go into which fields of Gorgias, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Dolby and Gorgias?

The data sync between Dolby and Gorgias typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Dolby to Gorgias?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Dolby and Gorgias?

Yes, you can set conditional logic to control the flow of data between Dolby and Gorgias. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Dolby

About Dolby

Dolby.io provides advanced audio and video processing solutions for developers, enabling them to integrate high-quality media experiences into their applications. With a focus on enhancing communication and media playback, Dolby.io offers APIs and SDKs for real-time audio and video streaming, media processing, and more.

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Gorgias

About Gorgias

Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.

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