Integrate Dotdigital with Facebook Messenger to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Email Campaign in Dotdigital when New Page Message in Facebook Messenger
Send Transactional Email in Dotdigital when New Page Message in Facebook Messenger
Unsubscribe Contact in Dotdigital when New Page Message in Facebook Messenger
Create Contact Data Field in Dotdigital when New Page Message in Facebook Messenger
Send SMS in Dotdigital when New Page Message in Facebook Messenger
Start from a real workflow other teams are already running.
Dotdigital
When this happens...
Facebook Messenger
Automatically do this!
Send Message from Page
Send Receipt Template
Set Messenger Welcome Screen
Set Ice Breakers
Set Persistent Menu
Set Sender Actions
Send Generic Template
Get User Details
Get Messenger Profile Fields Details
Delete Messenger Profile Fields
Send Email Campaign in Dotdigital when New Page Message in Facebook Messenger
Use this flowSend Transactional Email in Dotdigital when New Page Message in Facebook Messenger
Use this flowUnsubscribe Contact in Dotdigital when New Page Message in Facebook Messenger
Use this flowCreate Contact Data Field in Dotdigital when New Page Message in Facebook Messenger
Use this flowSend SMS in Dotdigital when New Page Message in Facebook Messenger
Use this flowCreate a List in Dotdigital when New Page Message in Facebook Messenger
Use this flowRefresh Segment in Dotdigital when New Page Message in Facebook Messenger
Use this flowEverything you can automate between Dotdigital and Facebook Messenger.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new page message
Action is the task that follows automatically within your Dotdigital integrations.
Creates a list.
Creates a contact data field within the account.
Refreshes a segment.
Send a marketing email to a contact.
Send a marketing SMS to a contact.
Sends a transactional email.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Dotdigital is a leading marketing automation platform that empowers businesses to engage with their customers through email, SMS, and other digital channels. It provides tools for creating personalized marketing campaigns, automating customer journeys, and analyzing campaign performance to drive better engagement and conversions.
Learn moreFacebook Messenger is a popular communication platform that allows users to send messages, make voice and video calls, and share multimedia content with friends and family. It is integrated with Facebook, providing seamless connectivity and interaction with your social network.
Learn moreSign up for a free viaSocket account, then authorize both your Dotdigital and Facebook Messenger accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Dotdigital and Facebook Messenger as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Facebook Messenger. No coding required.
Yes. You can set up a workflow where Dotdigital triggers actions in Facebook Messenger, and a separate workflow where Facebook Messenger triggers actions in Dotdigital. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Dotdigital and Facebook Messenger. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Dotdigital and Facebook Messenger integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.