Full list

Supported Triggers & Actions

Everything you can automate between Drift and Planable.

When this happensTriggers

A trigger is an event that starts a workflow.

When a new post is created

When a new post is created

Runs the workflow automatically when a new post is created in the workspace.

When a post becomes fully approved in the workspace

When a post becomes fully approved in the workspace

Runs the workflow automatically whenever a post becomes fully approved in the workspace.

When a post is published

When a post is published

Runs the workflow automatically whenever a post is published in your Planable account.

Request a new Trigger for Drift

Do thisActions

Action is the task that follows automatically within your Drift integrations.

Update Known Contact

Update Known Contact

Updates an existing contact.

Create or Update Contact From External

Create or Update Contact From External

Creates or updates a contact.

Find User by End User Id

Find User by End User Id

Lookup User information by their end user id.

Find User by Anonymous Id

Find User by Anonymous Id

Lookup data for an existing user by their anonymous id.

Create Post

Create Post

Creates a new social media post in Planable.

Add Comment to Post

Add Comment to Post

Add a comment to a post for review or collaboration.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations Drift
Drift + Planable
Drift logo

About Drift

Drift is a conversational marketing and sales platform that helps businesses connect with their customers in real-time through chat, email, video, and more. It enables companies to engage with website visitors, qualify leads, and accelerate the sales cycle.

Learn more
Integrations Planable
Planable + Drift
Planable logo

About Planable

Planable is a collaboration‑first social media management platform for teams and agencies to create, plan, collaborate, approve, schedule, engage, and analyze content in one place. It offers native‑like post previews, a unified calendar, grid and feed views, in‑context comments, suggestions and annotations, customizable multi‑step approvals (including kanban approvals), bulk actions across brands and locations, client‑friendly share links, and reporting—supporting Facebook, Instagram, LinkedIn, TikTok, YouTube, Pinterest, Threads, X (Twitter), and Google Business Profile.

Learn more

Frequently Asked Questions

How do I connect Drift and Planable?

Sign up for a free viaSocket account, then authorize both your Drift and Planable accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Drift and Planable as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Drift to Planable?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Planable. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Drift triggers actions in Planable, and a separate workflow where Planable triggers actions in Drift. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Drift and Planable. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Drift and Planable integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.