Connect Drift and Slack to Build Intelligent Automations

Choose a Trigger

Drift

When this happens...

Choose an Action

Slack

Automatically do this!

Ready to use Drift and Slack automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Message Arrives

New Message Arrives

Runs when new message arrives

New User Joined or Updated in Your Org

New User Joined or Updated in Your Org

Triggers when a new user join workspace.

New Message Posted

New Message Posted

Runs when new message posted.

New Thread Message

New Thread Message

Runs when new thread message

New member join/leave or updated in channel

New member join/leave or updated in channel

Triggers when a user joins, leaves, or updates their profile in the selected Slack channel.

New Mention

New Mention

Runs when someone mentions your Slack app or user in a channel you belong to.

Request a new Trigger for Drift

Do thisActions

Action is the task that follows automatically within your Drift integrations.

Update Known Contact

Update Known Contact

Updates an existing contact.

Create or Update Contact From External

Create or Update Contact From External

Creates or updates a contact.

Find User by End User Id

Find User by End User Id

Lookup User information by their end user id.

Find User by Anonymous Id

Find User by Anonymous Id

Lookup data for an existing user by their anonymous id.

Send Message

Send Message

Post or schedule a message

Send Interactive Messages

Send Interactive Messages

Collect approval or form responses

Need help building your workflow?

Get instant answers from our AI assistant or connect with a support specialist anytime.

Step by step guides to integrate Drift and Slack

Frequently Asked Questions

How do I start an integration between Drift and Slack?

To start, connect both your Drift and Slack accounts to viaSocket. Once connected, you can set up a workflow where an event in Drift triggers actions in Slack (or vice versa).

Can we customize how data from Drift is recorded in Slack?

Absolutely. You can customize how Drift data is recorded in Slack. This includes choosing which data fields go into which fields of Slack, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Drift and Slack?

The data sync between Drift and Slack typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Drift to Slack?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Drift and Slack?

Yes, you can set conditional logic to control the flow of data between Drift and Slack. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Drift

About Drift

Drift is a conversational marketing and sales platform that helps businesses connect with their customers in real-time through chat, email, video, and more. It enables companies to engage with website visitors, qualify leads, and accelerate the sales cycle.

Learn More
Slack

About Slack

Slack is a team Communication Platform. Focused on chat, apps and working with bots.

Learn More