To start, connect both your eds and Phone.com accounts to viaSocket. Once connected, you can set up a workflow where an event in eds triggers actions in Phone.com (or vice versa).

Absolutely. You can customize how eds data is recorded in Phone.com. This includes choosing which data fields go into which fields of Phone.com, setting up custom formats, and filtering out unwanted information.

The data sync between eds and Phone.com typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.