To start, connect both your emblue and octai accounts to viaSocket. Once connected, you can set up a workflow where an event in emblue triggers actions in octai (or vice versa).

Absolutely. You can customize how emblue data is recorded in octai. This includes choosing which data fields go into which fields of octai, setting up custom formats, and filtering out unwanted information.

The data sync between emblue and octai typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.